AlphaRex
Warranties cover defects in design and manufacturing only. Warranties do not cover, among other things: installation errors, expenses related to installation and labor, vehicle down time, wear and tear, acts of God, misuse, abuse, neglect, accidents, collisions, defects due to custom specifications provided by you, or any product modifications, configurations or combinations not performed by us or on our behalf. Also note the exceptions below for third-party purchases.
AlphaRex 2 years manufacturer warranty periods start on the date of purchase. You must be the original owner with proof of purchase upon claim or proof of product registration.
Warranties submitted without RMA form will not be processed
- Water leak under normal usage (no modification), will be covered under warranty. Please click HERE to understand what is water leak vs condensation.
- Light source modification (HID/LED conversion) without proper weather protection that result into moisture/condensation will not be covered under warranty.
- Water damage – product getting submerged in water caused by severe off-road usage will not be covered under warranty.
- DO NOT use dielectric or any type of weather sealing grease on connectors or sockets. Doing so will result in connections problems and will not be covered under warranty. Please click HERE for further explanation.
- AlphaRex USA specializes in aftermarket headlights and taillights. Some of our products may include plugs and converters that could replace or eliminate existing components. We strongly recommend that customers retain their original (OEM) sockets and wiring, as they may be required for future installations or other applications. AlphaRex USA is not responsible for any modifications made to OEM wiring or components, nor for replacing any parts that were not included in the original purchase.
